ADI Backoffice is an undertaking of the ADI Group committed to process outsourcing. In operation since 2004, our established team of dedicated experts helps you focus on your core business while taking over your tasks. In doing so we assign a team most suited for the job, quickly and efficiently within our robust, trusted and established framework.
Outsourcing processes at ADI Backoffice are not limited to any particular niche or field. In fact, our offerings are as diverse as the many entities the ADI Group owns. Listed below are the services that we extend to our clients hailing from varied industries:
- Market analysis and competitive intelligence
- Customer insights
- Business development and sales support
- Intellectual property searches and analytics
- Information services and knowledge management
- Financial controlling /analytics
With these offerings, we aim at catering to the following client pain points and beyond:
- A new product idea with a long “idea to market” timeline
- Your provider lacks cross functional ability
- You are looking for significant experience to rely on
- You do not want a blinded solution; you seek a transparent provider
- You need an extension to your team not hiding behind a Key Account Manager
- You do not get sufficient efficiency and innovation ideas in processes
At ADI, we encourage a diligent process outsourcing approach assuring precise implementation of a process and its transparency with its client.
To methodize our meticulous handling of each project, we have poured out our experience and devised a 5-step process to attain success with every solution –
Step1 – Goal
Understanding the underlying objective of the product/service/firm is the key to getting the work process at ADI started. The need is assessed, so is the knowledge available and that which must be acquired; once the evaluation process is complete, our process kicks off.
Step2 – Process & Trust
Employing the Group’s infrastructure certified for international security standards ISO27001, the designated team of experts designs a suitable process to meet the goal while meeting the deadline.
Step3 – Business Continuity
Apart from process excellence, ADI also has a robust risk management plan and contingency plan at various level top ensure uninterrupted delivery of each project, no matter what the circumstances.
Step4 – Standardization
Stringent and measurable quality check processes designed as per ISO standards (we are ISO 9001:2008 certified), and periodic audits conducted by external auditors together ensure the high quality standards in place. This standardization forms the ADI hallmark.
Step5 – Improvement
At ADI, we strive to transcend the give scope of assignment to offer final services that are improved in every aspect. Reverse engineering, developing and innovating automation, and productivity are the three principles that our skilled team practices to successfully offer solutions that are beyond client expectations.